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This returns policy should be read alongside, and in addition to, our Terms and Conditions.

  1. If you want to return the item you have purchased, you must notify us by emailing info@garrick.co.uk or by filling out the form below, up to 14 days after you receive the item.
  2. You then have a further 14 days actually to send the product back to us.
  3. Returned items should be unused and must be returned in along with original packaging and any enclosed documentation.
  4. A deduction can be made if the value of the item has been reduced as a result of you handling the goods more than was necessary.
  5. When you return a purchase, you need to ensure you use a secure and tracked method of delivery (i.e. Royal Mail Special Delivery, DHL, FEDEX ).
  6. When we have received the returned item, it will be inspected before a refund is given.
  7. Garrick Watchmakers will then process a refund which will take no longer than 14 days after it receives the returned item.
  8. The refund is issued to the original payment method used to pay for the item. Note, it may take a further seven days for the refund to appear back on your card.
  9. For customers in the UK, EU: If there was a delivery charge for the item at the time of purchase, this is also refunded.
  10. A delivery refund does not apply to any purchases outside of the UK and EU.
  11. The addresss to send your purchase back to Garrick Watchmakers is: Unit 2, Fletcher Way, Norfolk, NR3 3ST. Garrick Watchmakers is part of S Michlmayr & Co Ltd is a company registered in England no 02849623.

 

 

Quill & Pad

Thanks to the new Calibre UT-G01, the Portsmouth is set to become the first watch that defines the company as a watchmaker first and foremost

Escapement

The Garrick Portsmouth is an expensive watch but, based on its array of attributes, justifiably so. Indeed, I would even suggest the watch is actually underpriced and would warrant another £4000 on the asking price and still prove competitive

Monochrome

The important thing for British watchmaking is that Garrick Watch Co. is very much part of the conversation.

The Telegraph

Norfolk based outfit incubating long lost skills, and turning out exquisitely finished watches using a new movement.

Quill & Pad

Thanks to the new Calibre UT-G01, the Portsmouth is set to become the first watch that defines the company as a watchmaker first and foremost

Escapement

The Garrick Portsmouth is an expensive watch but, based on its array of attributes, justifiably so. Indeed, I would even suggest the watch is actually underpriced and would warrant another £4000 on the asking price and still prove competitive

Monochrome

The important thing for British watchmaking is that Garrick Watch Co. is very much part of the conversation.

The Telegraph

Norfolk based outfit incubating long lost skills, and turning out exquisitely finished watches using a new movement.